Ready to make a change? We’re here to help.

Visit us in store and let our expert staff help you find solutions that perfectly match your needs and preferences. Once you've found the right device, we take the time to walk you through setup and maintenance, and answer any questions you might have about using your new device.

Broken tank or misbehaving device?

Gear giving you trouble? Come on by and let us take a look. Diagnosis and most fixes are free of charge - you only pay for parts like replacement glass or coils if needed.

We stand behind what we sell.

Don’t get stuck with a defective device that will cost you more to mail back for replacement than you paid in the first place! We back all hardware with our own 30-day in-store exchange warranty – any issues covered under the manufacturers warranty within the first 30 days, bring it in and we will happily exchange for a brand new one. On top of that, we will process all manufacturer warranty claims in-house for 90 days after purchase, at no cost to you.

Centertown / Somerset

621 Somerset St W

Phone: 613-600-1855 ext 1

Open 7 days a week
11am to 7pm

West End / Kanata

444 Hazeldean Rd

Phone: 613-600-1855 ext 2

Open 7 days a week
11am to 7pm